In this post, let us look how the Office 365 SharePoint list
content can be classified using Microsoft Flow with the help of LUIS text
prediction techniques. Text added to Office 365 SharePoint list are classified
and saved back to SharePoint using Microsoft Flow and LUIS.
Consider a scenario of having queries list, and admin wants
the queries to be auto classified before routing the queries for solution.
Microsoft Flow provides a LUIS connector, which helps in predicting and
classifying the text being saved to SharePoint.
Note: In a layman
scenario on LUIS portal, categories will be intents and queries will be utterances.
Connecting SharePoint and LUIS using Flow
The solution consists of three steps.
- Query is created on SharePoint: Flow is triggered, whenever a new item is created in the SharePoint list.
- Query category is predicted using LUIS: Flow uses LUIS Get Prediction action for classifying the item created. The action predicts the data using the trained app created on the LUIS portal. The output of this step will be matching intents (predicted scores) with the relevant scores.
- Query is updated with the category predicted: After classification, the top scoring intent from the above step is saved to the respective SharePoint list item’s category field.
